Privacy Policy

Privacy Policy (Sucesto)

Last updated: 20/10/2024

1. Who We Are

This website is operated by Sucesto (“we”, “us”, “our”). We design and sell wall art and related products. If you have questions about this policy or your data, contact us at sucesto@gmail.com

2. What Information We Collect

  • Identity & Contact: name, email, phone, billing & shipping address.

  • Order & Payment: items purchased, order history, payment method (processed by payment providers; we do not store full card numbers).

  • Device & Usage: IP address, browser/OS, pages viewed, time on site, referral URLs, cookies, pixels.

  • Marketing Preferences: email/SMS opt-in status, campaign interactions.

  • User Content: reviews, messages, support requests, customization notes.

3. How We Collect It

  • Directly from you (checkout, account, forms, reviews, support).

  • Automatically (cookies, pixels, analytics).

  • From partners (payment processors, shipping providers, marketing/analytics tools).

4. How We Use Your Information (Purposes & Legal Bases)

  • Provide our services & fulfill orders (contract).

  • Process payments & prevent fraud (contract/legitimate interests).

  • Ship & handle returns (contract).

  • Customer support & account management (contract/legitimate interests).

  • Marketing communications when you opt in (consent) or where permitted (legitimate interests).

  • Analytics & site improvements (legitimate interests).

  • Legal & compliance (legal obligation).

5. Sharing Your Information

We share data with service providers only as necessary to run our store, including:

  • Shopify (store platform & hosting).

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe).

  • Fulfillment & logistics (printers, warehouses, carriers).

  • Analytics & marketing (e.g., Google Analytics, email/SMS platforms).

  • Professional services (IT/security, accountants, legal).
    We may disclose information when required by law or to protect our rights.

6. Shopify

Our store runs on Shopify Inc., which stores data on secure servers behind a firewall. For details, see Shopify’s Terms and Privacy.

7. Cookies & Tracking

We use cookies/pixels to remember your session, keep items in cart, measure performance, and personalize marketing. You can control cookies in your browser or via our cookie banner. Disabling certain cookies may limit site functionality.

8. Data Retention

We keep personal data only as long as necessary for the purposes above (e.g., tax/financial records typically 5–10 years depending on jurisdiction), or until you request deletion where applicable.

9. International Transfers

Your data may be processed outside your country (e.g., U.S., EU). Where required, we use appropriate safeguards (e.g., SCCs) to protect transferred data.

10. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, update, or delete your data.

  • Object to or restrict processing.

  • Data portability.

  • Withdraw consent (for marketing).

  • Lodge a complaint with your data protection authority.
    Requests: privacy@sucesto.com (subject: Privacy Request). We may verify your identity.

CCPA/CPRA (California) Notice

California residents may request: access, deletion, correction, and information about data sharing. Sucesto does not sell personal information as defined by CCPA; if we use cross-context behavioral advertising, you may opt-out via our cookie banner or by emailing sucesto@gmail.com with subject Do Not Sell/Share. We will not discriminate against you for exercising your rights.

GDPR (EEA/UK)

Controller: Sucesto.
Legal bases are listed in Section 4. You may contact your local DPA or the UK ICO if unresolved.

11. Security

We use industry-standard measures (SSL/TLS, encryption at rest where applicable, access controls). No method is 100% secure; please protect your account credentials.

12. Children

Our site is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect data from minors without appropriate consent.

13. Third-Party Links

When you leave our site or interact with third-party tools, their privacy policies apply. We are not responsible for their practices.

14. Changes to This Policy

We may update this policy from time to time. Changes take effect upon posting with the “Last updated” date above. Material changes will be highlighted on this page.

15. Contact

Email: sucesto@gmail.com